As our banners are custom-made, sales are final once printed and shipped. However:

• If we make an error (e.g., printing mistake), we’ll reprint and ship a corrected banner at no cost. This may include things different from the proof, however, please see point 6 regarding color matching.
• If the error is due to customer-provided details (e.g., wrong logo, misspelling), a reprint may be offered at a discounted rate.
• Report issues within 5 business days of delivery by submitting our contact form. We will be in touch via email and you may send digital photos of the problem.
• If an item is defective, we will replace it at no cost. You must report the issue using our contact form within 5 business days of delivery, and a ticket will be created to resolve the issue. Photos of the defect must be provided.
• Our banners are rated for outdoor use but not for high winds, which may cause tears. We recommend taking banners down during high winds. Tears due to wind damage will not be replaced unless optional webbing, reinforced corners, and all grommets are used at installation.
• Expedited shipping fees are non-refundable unless the issue is due to a carrier error (e.g., damaged delivery).

Contact Us

For questions about this Refund and Returns Policy, please use our contact form on GameDayBanners.com.

Thank you for choosing GameDayBanners.com for your high-quality school, Little League, and league sponsor banners!